Online and digital marketing are terms that are often
confused and misused. I work in the industry yet have found myself wondering
should I write online or digital?
It may sound trivial, but knowing the difference can help
you shape your overall marketing strategy.
It can also help you analyze your current strategy by
categorizing in which type of marketing your efforts fall. Are you making
sustainable long-term efforts that will yield results consistently or are you
simply playing by ear with each of your outreach efforts?
The Umbrella Term: Digital Marketing
Digital marketing refers to using digital channels,
devices, and platforms (regardless of whether they are online or not) to build
or promote your marketing message.
In other words, with digital marketing you don’t limit
yourself to using the internet, and in this way digital marketing can serve as
an ‘umbrella’ term because it encompasses many marketing techniques.
However, there are distinct differences between these two
terms that have implications for any marketing plan. Digital marketing is an
umbrella term that covers all types of marketing that involve electronic media.
Digital marketing has grown and changed to include a
multitude of channels, which according to SAS include:
• Phone
Apps
• Podcasts
& Radio
• Electronic
Billboards
• TV
• Online
Marketing
One of the biggest advantages of digital marketing is the
vast amount of data available to you regarding what is working and what is not;
typically with most forms of digital marketing, a company can see exactly which
pieces of their marketing plan are attracting attention and converting those
viewers into consumers. Using this data, you can fine-tune your marketing plans
to respond quickly to the ever-changing needs of consumers.
Online marketing is the one subset of the digital
marketing realm as a whole and includes:
• Websites
• Social
Media
• Mobile
Marketing
• Content
Marketing
This particular subset of digital marketing is growing at
an unprecedented rate. Change in the online marketing world happens quickly,
and savvy marketers must stay on top of the latest trends and changes to
continue to attract new customers and retain current customers.
While online marketing has indeed become a central focus,
it’s vital for you to develop a marketing plan that includes more than just
online marketing. You must reach customers across a wide array of platforms
since it frequently requires more than one interaction with a business or
product for a person to become a customer. A comprehensive marketing plan will
reach customers both online and offline, utilizing both digital marketing and
one of its subsets, online marketing.
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