Social media allows smaller sized companies
to compete against some of the larger companies and reach more customers. There
are plenty of stats that showcase just how powerful social media is for
businesses of all sizes. Here are some powerful numbers that make it more than
evident that social media is the way to go in 2015:
• 63% of millennials say they stay updated on
brands through social networks
• 46% of millennials rely on social media
when making purchase online
• 89% of 18-29 year-olds are active on social
media
• Marketers will spend $8.3 billion on social
media advertising in 2015
• 78% of companies now say they have
dedicated social media teams
Despite all of these stats, some businesses
still aren’t sold on social media as a marketing tool. In fact, one in three
small businesses doesn’t think social media is important for their business.
One of the primary reasons for this is simply because they don’t realize all of
the benefits it has to offer yet. And this is partially understandable due to
the nature of social media. It’s used as a way to build brand awareness, fuel
content marketing and other important aspects that aren’t as measurable as what
small businesses are used to.
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People have grown to hate unsolicited
messages from marketers and will only fill out a survey if there’s some type of
gift at the end which can taint the data. Social media gives you the
opportunity to find out about your customers in a completely non-intrusive way.
On top of that, you have the ability to see what your ideal customers are
Tweeting about, what they put up on Instagram and other social media activity.
All of this information lets you get a deeper look into who your customers are
and what they like/dislike. Before social media you’d have to pay thousands of
dollars to put together focus groups. But now it’s all at your fingertips.
People aren’t afraid to voice their opinions
on social media. That makes it a great place to get honest and raw feedback of
what people think about your products or services. You can monitor what’s being
said about your business and resolve issues right away. This is a huge
advantage.
People don’t only Tweet negative things about
companies. Social media has done an amazing job of breaking down the wall that
used to exist between businesses and customers. People post Instagram pictures
of themselves enjoying their favorite brands, check in on Facebook when they go
out to local bars and restaurants and happily show off their brand loyalty.
Traffic is something that all business owners
want, but struggle to get organically. While search engine optimization is
usually the first thing that comes to mind when it comes to traffic generation,
social media can be just as effective. Sharing your blog posts and other
content from your website on social media is an easy way to get more visitors.
Just be sure that you’re not only Tweeting your own content. Curate content
from other sites in your industry, share images and other types of media.