In social media marketing, marketing
communication and branding goals are achieved with the help of Internet marketing
that implements various social media networks. Social media is basically the
sharing of contents, videos and images for marketing purposes.
Now if you are opting for Social
Media Marketing, your perspectives have to
be very clear. Before you are set for the big campaign, consider your business
goals, aims and targets. Without a proper strategy you will be like in a boat
without any oar.
The basic questions which you should ponder
upon are like,
1. What are you hoping to accomplish through
social media marketing?
2. Who is your target audience?
3. Where would your aimed audience hang out
and how would they use social media?
4. What message do you want to convey to your
audience with social media marketing?
The answers to above questions will help you
in having a clear vision and you can more efficiently plan and implement your
marketing strategies.
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Social
media is all about relationship building.
People aren’t using Facebook and Twitter to
connect with just their friends anymore. People are now using it to meet new
people with similar interests, as well as brands and businesses. One of the TOP
reasons people like brands on Facebook is because they are already a customer.
Using social media to build relationships with your current customers takes time,
but is extremely rewarding. What does “building relationships” entail?
• Providing them with helpful and/or
exclusive information. Keeping it relevant to your business will position you
as the expert in your area.
• Offering exclusive specials. This will make
them feel appreciated as a customer – imagine that!
• Chatting with them about themselves. People
love talking about themselves – when you ask them a question or for their
opinion, they are likely to see your business as not just a business, but as
someone who cares.
Once you form a strong relationship with your
current customers, it is likely that they will pass the word on about your
business to their friends. And even if they don’t pass the word on, it is
likely that their friends will see the frequent interaction between their
friend and your business on the Facebook and Twitter feed. Surprisingly, 6.2%
of people like a page because their friends like the page. That’s impressive
considering these people probably have had no previous ties to the business.
Social
media gives you a means to promote your unique products, events, and services.
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