Social Media Marketing is strongly related to content. When starting with social media for business one of the first tips you get is: „Content is King“. That sounds easy enough, but to be honest it is not: content is not necessarily good content, and a lot of content out there in the social networks simply is not king! The easiest way to figure out, what kind of content will rule in the end, you have to understand what you want to achieve with the really good content and what makes content king.
1. You cannot show
expertise in a slogan.
Have you ever tried to put all your knowledge and wit, all
your character and personality, all your experience and customer feedback into
one short, crisp sentence? What did your audience say to this? Did they believe
you?
The right kind of diversified, intelligent, helpful,
knowledgeable and entertaining content will prove your expertise and inspire
loyalty. However hard you try – a witty slogan will not serve this purpose.
2. A reputation is
not built by simply claiming
expertise.
Trust, reputation and standing out from the masses need
times to develop. You cannot claim these attributes without producing
consistently strong material and building a following in different social media
channels. (It is hard work to achieve these followers – maybe you want to follow
me?)
Constantly contributing insightful, entertaining and
knowledgeable content – spiced with some (subtle) customer opinions and
moderate praise – can prove your expertise far more thoroughly than any of your
lofty claims.
3. People block out
promotion.
Let us be honest, in the end we all want the same thing: to
spread the word about our products and services. The problem we face is that no
one likes to be bombarded with advertisements and sales messages; in today’s
world, people block out or ban promotions.
The way out of this dilemma is to provide insight in an
unobtrusive and helpful way. To get people to listen to your valuable content,
they have to have a desire to consume your message.
4. People do not
share advertisements.
To gain the best possible results in social media, you need
more than your followers, friends and contacts to listen to you.
In order for your message to truly spread,
you need the help of members from their networks, too. You need other people to
be exposed to, share and spread what you have to say. They will not do so just
to promote your business.
Give them content they will happily share. This kind of
content is not advertisements; it is valuable, helpful, entertaining, personal
and humanistic.
5. People do not
connect to shouters.
To make your content spread, you need an audience. You need
people to connect to you – to read your posts what you have to say. DO YOU WANT TO CONNECT TO SHOUTERS?!
Or would you rather involve yourself in networks where you
are exposed to meaningful content, presented in a thoughtful way? While you
might also connect to strictly entertainers – in the end, it is the helpful and
engaging information we crave in business.
6. People do not
follow advertising channels.
Imagine you are watching your favorite TV program. (Assuming
you don’t have TiVo) what do you do, when the commercials come on? Hang on to
every word of the commercials? Or rather switch channels, visit the bathroom or
fetch a beer/glass of wine?
In your own marketing broadcast, don’t be the invasive
commercial breaks. Your audience will tune out and visit another station.
Present content that makes your audience eager to listen, and turn to you as an
information source.
7. Slogan creativity
is limited.
Have you ever had a brainstorming session for inventing
slogans around your company and products? This is actually fun. But at some
point, you run out of crisp and witty ideas.
The possibilities for creating entertaining and informative
content are virtually endless, when you expand beyond the slogan. Think you are
stuck? Explore the content from leading marketers in your industry and
let them inspire you or look around some content of people who do
not even realize that they are using content marketing. The more you get into
your content strategy and the more people you involve in the content creation
process, the more ideas will arise.
8. Ads make you an
entertainer; content makes you a thought leader.
A really strong advertisement entertains. It might even
spread because it is fantastically funny, cute or insane. Are these the
attributes you want to be connected to your business and your professional
life? If they are, by all means… proceed.
As a content marketer of a B2B company, I would aim for
helpful, knowledgeable, informative and engaging … all of these summing up to
thought leadership. A general rule of thumb would be to hold off on the pet
pics, and spread your knowledge and wit.
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